Keep your Odoo healthy, current and fast
A named engineer who knows your installation, answers quickly, fixes the cause rather than the symptom, and keeps the system in step with your business.
What support looks like in practice
Support is more than fixing errors. It is watching the server, applying security updates, keeping customisations compatible, answering the 'how do I' questions, and making the small changes that keep users productive.
Agreements are sized to your needs: a monthly block of hours, a yearly plan, or on-demand help for a system that mostly runs itself.
- Issue analysis and fixes with a written explanation of the cause
- Functional help desk for your users
- Server monitoring, backups and security updates
- Small changes and configuration adjustments
- Health checks and performance tuning
- Compatibility of custom code with Odoo updates
How it feels
Direct contact
Email or ticket, straight to the engineer. No queue of first-line agents reading from a script.
Fast turnaround
Most incidents are diagnosed the same day; critical production issues take priority over everything else.
Preventive
Monitoring and regular checks catch disk, backup and performance problems before users notice.
Need someone who answers?
Tell me about your installation and what has been going wrong. You get a support proposal sized to your actual needs.